Support Center

Get help with using Reconnect. Find answers to common questions and learn how to make the most of our features.

Quick Start Guide

New to Reconnect? Here's how to get started:

  1. Download and install the app from your device's app store
  2. Create your account and set your preferences
  3. Start a conversation with your AI companion
  4. Explore memory generation and other healing tools

Common Issues

Account & Login

  • Reset your password through the login screen
  • Ensure your device has a stable internet connection
  • Clear app cache if experiencing login issues

App Performance

  • Keep your app updated to the latest version
  • Ensure sufficient device storage space
  • Close other apps running in the background

Premium Features

Having trouble with your premium subscription? Check our subscription FAQ or contact our support team.

Data & Privacy

Learn more about how we handle your data in our Privacy Policy.

Contact Support

Can't find what you're looking for? Our support team is here to help:

Email Support

prakharsaxena5125@gmail.com

Response time: Within 24 hours

Emergency Support

If you're experiencing a mental health emergency, please contact your local emergency services or crisis hotline immediately.

National Crisis Hotline: 988